Context
Delivery conversations needed to move from anecdote to evidence so that prioritisation and capacity decisions could be made with shared facts.
Challenge
Use engineering analytics to inform decisions without slipping into metric theatre or eroding team trust.
Wilson's contribution
- Used engineering metrics to identify constraints.
- Improved transparency around execution.
- Supported capacity and prioritisation decisions.
- Enabled more informed delivery conversations.
Approach
Anchored every metric to a decision it should help inform, and made analytics a shared lens rather than a scoring system.
Outcome
- More grounded delivery conversations across engineering and stakeholders.
- Better visibility into constraints and dependencies.
- Improved confidence in capacity and prioritisation decisions.